Nike sneakers with sole joint cracking in the upper half month
on January 9, jinan citizens in the ladies party newspaper hotline, a few months ago bought a pair of Nike sneakers, wear for half a month or so, found a shoe upper and sole joint cracking. After inspection, Nike merchants admit these shoes have quality problems. The ms to request the compensation of 10 times, and the Nike shop said can't find ten times compensation from the basis, therefore can only for ms in return or replacement of this pair of shoes.
the citizens in the woman to the party hotline, a few months before their harmony square store in ginza mall Nike shop to buy a pair of Nike sneakers, son wore half a month or so, found a shoe upper and soles joint cracking. After inspection, Nike merchants admit these shoes have quality problems. The ms to request the compensation of 10 times, and the Nike shop said can't find ten times compensation from the basis, therefore can only for ms in return or replacement of this pair of shoes.
, according to ms in October 2nd own harmony square store in ginza mall Nike shop to his son bought a pair of Nike sneakers, that 300 yuan one day in December, she found that the joint of one of the shoes vamp and the sole is cracking. Son go to school here in zhangqiu, only wear a few days, after go home, so a rough statistics, this pair of shoes to wear a total more than half a month or so. Then she to Nike shop reflects the situation. Nike shop said that can return the shoes or to replace a pair of price is higher. The lady refused, she thinks, Nike as a brand-name products, quality problems after to consumers should be a statement, rather than simply giving a refund or an exchange.
again after a week, got a call from the hotel again in ms, the other says it has done for footwear quality inspection, and acknowledge this pair of Nike shoes do have quality problems, but treatment is still the refund or change. Ms. yu said, after she saw on TV a consumer in taste thousand ramen because eat worms, request the hotel to make the compensation of 10 times the meals, so oneself also demanded 10 times shoes Nike shop price as compensation.
in ms to reporters by jinan provides a product quality supervision, inspection and complaint center of jinan city consumers association leather products jointly issued a complaint handling single leather products, the processing form in the appraisal result and complaint handling opinion column wrote: 'the shoes for foot craze, 3 packets of period by visual inspection, the performance of the fault phenomena belong to 3 packets of regulations. '
the ginza mall harmony square shop counters, head of the Nike Ms. Sun explained to the reporter on the phone, after testing, the woman had to buy this pair of Nike shoes really have quality problem, but according to 3 packets of law and the relevant provisions of the sports goods without the provisions of the' false a compensate ten ', so they cannot be satisfied with ms request ten times the compensation. At present can do is to ms to return this pair of Nike shoes or change a new pair, if there any difference in the process of change shoes at woman can enjoy certain discount. They had previously consulted 12315 hotline, deal with each other for the proposal and return shoes for consumers. In addition to ms to ten times the compensation request, they also once to his superiors - — — Nike in jinan reflect a agent company, but are not allowed.
then ginza harmony square store a liu, head of the sports goods get in touch with this newspaper, said Nike shop selling goods at the beginning were tested, it can't be fake, so cannot meet consumers 'false a compensate ten' requirements are put forward. At present in the cracks may be caused by material and the way of wearing quality problems. This city disappear assist department also require stores disposed of in accordance with the 3 packets of regulations of the shoes, on the basis of a similar problem is to return. They will go to communicate with consumers, after return to make appropriate compensation.
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